BM
Brenda M

1 reviews | Active since Aug 2019

23 Mar 2022, 12:33

Double billing

I bought a cellphone via contract from cell c but now they billing me double the amount and i've been trying to fix that with no luck....their consultants keep saying they will get back to me but no one ever does meanwhile they billing me for 2 contracts

0
Replies (3)
Cell C
Cell C's reply23 Mar 2022, 13:31
Official
Hi Brenda 

Thank you for contacting Cell C. 

Have you seen your most recent invoice to see what might have led to the change in your billing? 

Regards
^MP 
BM
Brenda M's update23 Mar 2022, 18:34
Reviewer Update
I have.... There is another contract I don't know of.. You said you were going to refund but your side has been silent its been a almost a year now
BM
Brenda M's update28 Mar 2022, 11:47
Reviewer Update
I"m still waiting for response even now .its been a year paying for a contract i never took...this is pathetic i need a refund please