DONT USE CELL C EVER AGAIN

I'm battling with Cell C for over 6 months now to resolve my account. I pay my accever months and even a bit extra. Every time the cut my line. When I phone the call center they tell me I'm fully paid up. But the account department don't see it. I have fax through one years bank statements. But still they want to deduct R5300.00 from my account. On the 25 January 2022 they cut my again line. After phoning the call center they reconnect it again and told me they received my payment. On the 31 January 2025 I received a sms telling me that my line is no longer available on cell. They handed me over. How the he'll can one tel me I'm fully paid up but 5 days later they hand me over. If you phone in you can't speak to the same person that you spoke before. I'm fed up with this service. My husband is using one of the numbers for his business and now nobody can reach him. I have spend so much time one the phone with them and it's always the same story. Wonder how to call next? Because it seems you can't speak to nobody but the call center. And that manager is always busy or in a meeting. Can some body please help!!!!!!! ***