JR
Johan R
1 reviews | Active since Jul 2021
21 Nov 2024, 15:35
DONT USE CELL C DIRECT FOR UPGRADES
PLEASE Whatever you do don't use cell C direct to upgrade, it has been 2 weeks and dozens off calls and I still don't have my new device !!!!!
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Replies (1)
Cell C's replyOfficial
21 Nov 2024, 15:51Dear Johan van Rensburg,
Thank you for sharing your feedback. Please accept our sincere apologies for the inconvenience and frustration caused by the delay in receiving your new device. This is not the level of service we aim to provide, and we deeply regret the experience you’ve had.
To assist you immediately, could you please share your order or upgraded number with us via private message. We will escalate this matter to our team as a priority and provide you with an update on your device's delivery status.
Your satisfaction is important to us, and we appreciate your patience while we work to resolve this. Thank you for giving us the opportunity to make this right.
Kind regards
Cell C | DA
Thank you for sharing your feedback. Please accept our sincere apologies for the inconvenience and frustration caused by the delay in receiving your new device. This is not the level of service we aim to provide, and we deeply regret the experience you’ve had.
To assist you immediately, could you please share your order or upgraded number with us via private message. We will escalate this matter to our team as a priority and provide you with an update on your device's delivery status.
Your satisfaction is important to us, and we appreciate your patience while we work to resolve this. Thank you for giving us the opportunity to make this right.
Kind regards
Cell C | DA
Cell C's reply21 Nov 2024, 15:51
Official
Dear Johan van Rensburg,
Thank you for sharing your feedback. Please accept our sincere apologies for the inconvenience and frustration caused by the delay in receiving your new device. This is not the level of service we aim to provide, and we deeply regret the experience you’ve had.
To assist you immediately, could you please share your order or upgraded number with us via private message. We will escalate this matter to our team as a priority and provide you with an update on your device's delivery status.
Your satisfaction is important to us, and we appreciate your patience while we work to resolve this. Thank you for giving us the opportunity to make this right.
Kind regards
Cell C | DA
Thank you for sharing your feedback. Please accept our sincere apologies for the inconvenience and frustration caused by the delay in receiving your new device. This is not the level of service we aim to provide, and we deeply regret the experience you’ve had.
To assist you immediately, could you please share your order or upgraded number with us via private message. We will escalate this matter to our team as a priority and provide you with an update on your device's delivery status.
Your satisfaction is important to us, and we appreciate your patience while we work to resolve this. Thank you for giving us the opportunity to make this right.
Kind regards
Cell C | DA