GT
Gavin T

1 reviews | Active since Apr 2019

04 Apr 2019, 18:25

Dont touch Cell C EVER

Absolutely shocking service, throttled fibre so i had to write almost 50 emails to get a response to cancel. Eventually 3 phone calls later i finally get a response that my fibre would be cancelled. As it is billed in advance it would be one months notice. The *********** fool have since disconnected the fibre 4 days into the month. I dont want it reconnected i would just like a refund. Save yourself time and money do not touch Cell C for anything they are absolutely pathetic. Their so called Customer Service is disgusting, unhelpful and ***********.

0
Replies (4)
Cell C
Cell C's reply05 Apr 2019, 07:10
Official
Good morning Gavin

Kindly private message us your ID or account number in order for us to assist.

Regards
DA

Best regards,

GT
Gavin T's update07 Apr 2019, 19:40
Reviewer Update
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Cell C
Cell C's reply08 Apr 2019, 10:26
Official
Thank you.  We will be in touch.

Regards
DA

Best regards,

GT
Gavin T's update29 Apr 2019, 12:41
Reviewer Update
Can you please tell me why you have debited my account after I have a written confirmation of cancellation. I mean how bad can the service get. You cancelled the service early and still charged me and have now deducted another month. Please return the money. This is absolutely shocking and unacceptable.