GT
Gavin T
1 reviews | Active since Apr 2019
04 Apr 2019, 18:25
Dont touch Cell C EVER
Absolutely shocking service, throttled fibre so i had to write almost 50 emails to get a response to cancel. Eventually 3 phone calls later i finally get a response that my fibre would be cancelled. As it is billed in advance it would be one months notice. The *********** fool have since disconnected the fibre 4 days into the month. I dont want it reconnected i would just like a refund. Save yourself time and money do not touch Cell C for anything they are absolutely pathetic. Their so called Customer Service is disgusting, unhelpful and ***********.
Helpful (0)
Replies (4)0
Replies (4)Cell C's replyOfficial
05 Apr 2019, 07:10Good morning Gavin
Kindly private message us your ID or account number in order for us to assist.
Regards
DA
Kindly private message us your ID or account number in order for us to assist.
Regards
DA
Best regards,
Cell C's reply05 Apr 2019, 07:10
Official
Good morning Gavin
Kindly private message us your ID or account number in order for us to assist.
Regards
DA
Kindly private message us your ID or account number in order for us to assist.
Regards
DA
Best regards,
GT
Gavin T's updateReviewer Update
07 Apr 2019, 19:40***
GT
Gavin T's update07 Apr 2019, 19:40
Reviewer Update
***
Cell C's replyOfficial
08 Apr 2019, 10:26Thank you. We will be in touch.
Regards
DA
Regards
DA
Best regards,
Cell C's reply08 Apr 2019, 10:26
Official
Thank you. We will be in touch.
Regards
DA
Regards
DA
Best regards,
GT
Gavin T's updateReviewer Update
29 Apr 2019, 12:41Can you please tell me why you have debited my account after I have a written confirmation of cancellation. I mean how bad can the service get. You cancelled the service early and still charged me and have now deducted another month. Please return the money. This is absolutely shocking and unacceptable.
GT
Gavin T's update29 Apr 2019, 12:41
Reviewer Update
Can you please tell me why you have debited my account after I have a written confirmation of cancellation. I mean how bad can the service get. You cancelled the service early and still charged me and have now deducted another month. Please return the money. This is absolutely shocking and unacceptable.
