Don't take a contract with this company, you will regret it

Another ********* company... Unbelievable how a big company like this fails at something so simple. So I have a contract with cell C and we agreed that the debit date will be on the 1st of each month. Cell C tries to debit on the 30th of dec (breach of contract), the debit bounces and I wait for the debit on the 1st of Jan, nothing. 2nd of jan nothing. On the 3rd, I called them and asked why they have not debited their money, the consultants makes a wide range of excuses and I tell her to give me Cell C Account details so I can deposit the installment. The lady does so and states we must send the proof of payment via email. We deposit the funds on the 4th and send proof of payment (I kept the receipt as evidence). I consider the issue resolved. Today, I check the account statement and see a penalty fee of R70 for a failed debit. I call the consultant to enquire about this (Why would they push a penalty fee on me when they are the ones who failed to debit in time), She tries to trick me into accepting this penalty fee (it wont work) and I tell her we won't pay a penalty fee for something that is their own fault (she even admits that we made deposit on the 4th and they tried to debit after we deposited the installment).

Seeing how adamant this woman was trying to trick me, I ended up telling her it is okay, I will pay the amount but Cell C's debit order will be removed cause they are trying to take advantage of me and as of next of month we will pay via deposits. She tells me I cannot do that and I let her know we will see about that.

Tomorrow I am paying my lawyer a visit to see how we will handle this issue ( we have all the evidence of this breach of contract. Recordings, receipts, emails etc).

I am failing to understand why Cell C would be so adamant on losing a customer and get into legal trouble over R70 when they are already on a downward spiral. The only thing I wanted was for them to remove this penalty fee they *********ly imposed on me and business would have resumed normally. I even planned on upgrading and having a few more contracts for fam members.

Very disappointed at this ************ behaviour

Definitely my first and last contract with this company. No more!