IM
ITUMELENG M

1 reviews | Active since Sept 2018

04 Sept 2018, 15:06

DONT TAKE A CELL C CONTRACT

i was called a Cell C agent and offered me a R184.00 contract of a cell c summit and stepa and to my surprise i am now paying R184.00 x 2 and upon receiving the phone i called cell c and told them to please come and collect their mobile phone because they are those useless phones ( i was advised i can cancell the contract within 7 days) . i called cell c for the 7 days and was given different ref numbers and the phones were never fetched and i was told i have to use them for 2 years. i created a patition of all cell c clients who have been cheated by cell c and were never assisted and forced to pay for contracts they never agreed upon . we consumers want to take this matter further because without us cell c wont have money to pay their cheating agents .

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Replies (2)
Cell C
Cell C's reply04 Sept 2018, 15:29
Official

Good afternoon Itumeleng

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply05 Sept 2018, 10:17
Official

Funiwe confirmed that she has contacted you and provided interim feedback.

Regards

Cell C | PN

Best regards,