AS
Alexander S

1 reviews | Active since Mar 2009

22 Feb 2021, 09:43

Don't subscribe to Cell C fiber - you will be experiencing continues issues on a regular bases

4 days have gone since Friday but still NO Internet. Just looking for another provider. Don't subscribe to Cell C fiber - you will be experiencing continues issues on a regular bases. A day or two without Internet is a typical issue, but you are gonna pay for it. Their attitude towards their customers sucks!!!

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Replies (7)
AS
Alexander S's update22 Feb 2021, 10:33
Reviewer Update
You forgot to add that it was down on Sunday and still down today. I do NOT accept your useless apologies unless you give me a refund. Absolutely pathetic !!!
AS
Alexander S's update22 Feb 2021, 13:34
Reviewer Update
A support guy phone me, tried re-boot, connect and reconnect but it didn't help - now a technician will come to me at my own expense. What a wonderful service !
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Alexander S's update22 Feb 2021, 14:09
Reviewer Update
Can not even get hold of them to cancel my contract - phone on their idiotic Cell-C customer service 084 135 but it routes me from one menu to another.
@Cell-C
Please advise how I can get rid of your contract - have no time to deal with you anymore.
AS
Alexander S's update22 Feb 2021, 21:09
Reviewer Update
Oh my Lord !
All of a sudden it is up and running again on Monday afternoon after being dead since Friday. Great service! Thank you very much! Not a week has gone...
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Alexander S's update02 Apr 2021, 12:50
Reviewer Update
Not working again for a second day. It looks like their DNS server is ***ced. When one enters a URL in the browser it first comes with an error and thereafter gets refreshed a couple of times. None of mobile applications (WhatsApp, Viber, banking etc) is working either. Wanted to leave it but NO guaranty that another ISP would be any better.
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Alexander S's update02 Apr 2021, 13:01
Reviewer Update
Connected without Internet... This is what it reads on my mobile phone Wi-Fi details... Thank you very much !
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Alexander S's update03 Apr 2021, 10:00
Reviewer Update
Same sh...t for a second day in a row... it looks like nobody gives a **** about their network in Cell C.