DA
Denise A

1 reviews | Active since Dec 2018

02 Dec 2018, 06:38

Don't sign up with Cell C. Thieving company.

I am at my wits end with how to solve the problem with Cell C debiting my bank every month with extra charges. They have been adding R171 to my account for months which, they tell me, is for some service I clicked on on my cell. The thing is, the Sim card is in my LTE home router, (wi fi) not in a hand held device. It's just not possible to click on any link. They instructed me on how to unsubscribe to this service, which I did, months ago, but they are still charging me. Every month I take the issue up with them, every month they tell me some **** and bull story. I have even set a limit on my bill this has not worked. I believe someone within the Cell C organisation is gaining from this ********** charge. I would like to see some proof of how I subscribed to this extra charge.

Cell C, I will not be renewing any more contracts after many years as a client. You are a bunch of the theives.

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Replies (2)
Cell C
Cell C's reply03 Dec 2018, 07:25
Official
Good morning Denise

We have requested one of our team members to look into this matter and assist. Do expect communication.

Regards
Cell C | PN
Cell C
Cell C's reply03 Dec 2018, 13:17
Official
Lungile has been in contact with you to assist and provide feedback regarding this matter.
 
Regards
Cell C | PN