RB
Raoul B

1 reviews | Active since Aug 2020

17 Aug 2020, 17:50

Don’t sign up with cell c go with he competition

Sent faulty router on the 15th March 2020 it is the 17th August 2020,I am still paying via stop orders for a product and a service I don’t have bear in mind this is the second faulty device within the same two year contract and after numerous e mails no one is willing to assist me

0
Replies (3)
Cell C
Cell C's reply17 Aug 2020, 19:11
Official
Good day Raoul 

We are regretful to hear that. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide. 

We will be in touch to assist

^NT 
RB
Raoul B's update17 Aug 2020, 19:19
Reviewer Update
Actions speak louder than words!!!
RB
Raoul B's update20 Aug 2020, 14:10
Reviewer Update
Still waiting for assistant cell c regarding the payment for five months for choosing you as a service provider which you have served, bear in mind possession is nine tenths the law you still have your faulty device with you from 15th March 2020 what are you charging me monthly for?????