1 reviews | Active since Feb 2011
DONT SETTLE YOUR CONTRACTS EARLY
THE SENIOR MANAGER<br> CELL C<br> <br> I would like to complain and show my utter disappointment about the service with Cell C. <br> <br> As you can see previous email below and the attachment, I repaid two of my contracts and requested that they both get cancelled,immediately- all details given- leaving me with only two contracts.<br> <br> Firstly:<br> Two of the accounts were repaid 12/3/2015,and proof was sent to the correct division.Acknowledgement received. On 21/4/2015, cell c debited my account with the two amounts below, which took me over my overdraft limit.(due to this huge error,and overline of my account, I now will not be able to get back a rebate on my account of R300 on the 21/5/2015-which is due to your service, and I expect Cell C to fit this... When I tried to use my debit card, at the supermarket, the purchase was declined, how embarrassing, as I knew I had funds in my account.<br> <br> To my disgust, when I phoned the bank to find out, why my debit card purchase was declined, I was told about these two entries. R1947.52 and R 654.27 which had been debited to my account ( I had them reversed Immediately which cost me +/- R50 ). I then went to see C cell at bayside centre, as was told
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We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
