1 reviews | Active since May 2017

01 Dec 2021, 08:47

Dont open contract with cell c if you dnt want headache

If you consider have contract with cell c i will advise stay away from them. I called Cell C to cancel contract in august and contract was cancel after my month to month contract increased from R149 to R300 something. September i reverse debt order as my contract was suppose to end . October 1st i send email to customers services to cancel the contract again there was no responses. On 12 october i was told to go and pay the R329 i have reverse they will cancel the contract and i did still no cancelation. 21 November i went to cell c store to cancel the contract , it was canceled as per call with consultant. 1st Dec i received benefit, i call cell c retention department they telling me the contract will be cancel on 23rd December and consultant called Palesa/Precious just drop me with phone call. I tell them to reverse this benefit bcz i dnt want it. I am paying R349 for 10gig yet i pay R300 for 100gig at mtn . Your consultant are sooo rude and busy forcing people to keep contract.

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Replies (1)
Cell C
Cell C's reply01 Dec 2021, 16:03
Official
Hi Aphindiwe

Thant you for reaching out.

Please private us your ID number or the number in question so we can access your account.

^NH