CW
Candice W

1 reviews | Active since Mar 2017

07 Mar 2017, 10:26

DONT GO WITH CELL C

<p>I changed my cellphone contract to a modem contract and since receiiving the modem the sim card hasnt worked. Ive called Cell c endless times without any assistance. It has been about 6 months that ive had this modem and they finally sent me a new sim which also doesnt work because they deactivated my contract as the sim wasnt in use for 6 months. The person who assisted me advised i need to go to a cell c store and they will sort it out there. I am unhappy with the lack of customer service Cell C offers as they wont assist me but they take a chunk of my money every month even though they could see the sim was never in use.</p>

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Replies (1)
Cell C
Cell C's reply07 Mar 2017, 10:33
Official

We will be in touch with the aim of assisting you with your current challenges.

Regards
Cell C | DA

Best regards,