NL
Niel L

1 reviews | Active since Aug 2011

08 Jun 2015, 14:55

Dont expect any repsonse from Cell C

This is now the third complaint i am logging since March 2015 and it is still not resolved. Empty promises are made and i am sent from pillar to post. I am still not receiving my itemised billing as requested since March 2015.The reception in the Overberg is pathetic. I have been referred to the technical department who in turn referred me to the cancellations dept. After about an hour I was referred back to the technical dept and that was 5 days ago. Mbali, Sidwell Mokwena from your technical dept and and Moses Mo***eng form Customer relations, get your act together.

0
Replies (1)
Cell C
Cell C's reply08 Jun 2015, 15:08
Official
Hello Niel Liebenberg,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN