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Gerhard G

1 reviews | Active since Jan 2014

26 Mar 2025, 10:40

Don't ever trust anything cell c posts online....

Cell c is the worst company ever. Online special for the Samsung galaxy s25 ultra for R799 for 36 months and I requested a call back to take out the contract. Was phone on 2025-03-24 and the whole proses of validation and credit checks was done and was approved. They went through the whole contract with me and everything was verified and approved. Speaking and validation took more than an half an hour and all terms and conditions was read to me and congratulated for being approved for the contract at Cell C. Only to get a call later on telling me that they can't give me the contract anymore that was shown online. The whole contract was discussed and the then I get a call back saying that they can give me a Samsung galaxy s25 and not the Samsung galaxy s25 ultra for the same amount. This is totally unacceptable and truly pathetic from cell c. Never in my life have I being treated like this ever. Don't advertise a product and after being approved and congratulated for having a contract at cell c and then get phoned back after a few hour and being told sorry you can't get that contract anymore.....Cell c is definitely the worst cellphone company in South Africa and will definitely warn everyone to not get a contract with cell c. Don't believe anything they post online..... It not the truth and will tell you many stories that doesn't make any sense....

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Replies (2)
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Gerhard G's update03 Apr 2025, 10:26
Reviewer Update
I will never ever again do any deals with cell c ever again. Thousand of stories to why the deal was not GIVEN to me. Its actually no news for me. You can go on hello peter and just loof at cell c rating. Is the worst and the most pathetic cellphone company. Instead of taking responsibility for your mistake you think out Thousands of stories to not go through with te deal. Cell c with a 1star rating speaks for itself...Worst of the worst...
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Gerhard G's update03 Apr 2025, 15:00
Reviewer Update
The only option on that online add was a call back option and don't try to cover up all your mistakes with ecexcuses and why is the option also available online if its not one of the requirements. You dint know what your taking about so you just make up silly excuses. It was on online add and the only option was a call back for the contract....You are at fault and will do anything just to not man up to your mistake. Just look at you ratings and reviews. It speaks fir itself. Wil get a contract at Vodacom or Mtn and will definitely warn people about Cell c and the pathetic service..