Don't ever take a CellC contract out... it is impossible to cancel

In February 2017, I bought out my CellC phone contract as I am getting ready to emigrate. I paid R3699.25 and was told that was the full and final payment, no outstanding calls or data at all.

In October I got a phone call from CellC telling me that they were getting ready to hand me over for non payment. Apparently I still owed R433.99 on the contract that I had been told was paid in full, in February.

Nobody could tell me what the charge was for... other than " an outstanding amount". So I duly paid it, thinking that maybe something got missed. I received an email from them saying that the amount was " paid up, with NO outstanding amount "... in those exact words.

Today, November 6th, I just got another statement saying that I still owe money... for a contract that was paid "IN FULL" twice, and for a sim card that has not been used at all, since February!!

The worst service ever. You cannot get hold of CellC through their website. They have contact points on the site, which don't actually submit, which then say, you need to send an email through the site, which also don't submit, so you are forced to sit on hold on the phone forever. I eventually resorted to sending a Facebook message, and someone contacted me, now I am told that I still owe money, yet nobody seems able to tell me what the charges are for. I absolutely do no recommend this company.