Don,t call 147 unless you have a Case Number

I took out a 200g data contract over the phone in December 2018. In October i got a nasty surprise for an extra R2000.00 on my account. Since then i have made numerous attempts to get the phone recording in which i agreed to the limit setting on this contract. 1st attempt - Reset limits - Will get back to you - Nothing has been followed up 2nd attempt - Will get back to me - it is the festive Season they will get back to you - It is the beginning of the year and they will get back to you - They will get back to you 16 January 2020 - No case logged can be found on the system under my profile

All they keep saying to me is what is the case number. If the Case number is so important you should send me a a sms with the case number(LIKE YOU DID before).

I moved to Cell C because they had the best service and back-up. Now the branches don,t have stock for new promotions being launched, prices are excessive, and service is shocking. The only good thing I have to say about them is Eastgate branch tries to help. But Cell C as a whole SHOCKING