Done with Cell C.

Dear Cell C Retentions

I have been a Cell C Cell contract holder for 6 years now. Started using your Fibre end last year and after the 3 free months they dropped their 20\10 Openserve price from R1099 to R899 and when I called 140 they assured me that I will be charged R899. First month R1099 so I called Cell C fibre and was told that it was a mistake and will be rectified. Same thing happened the next month and after paying too much I was told again that I WILL BE CREDITED TO MY ACCOUNT so it happened again and same story. So since Feb 2018 I have been calling and made promises that they will pass credit and call me back but not a single call.

People I spoke to with some case numbers and Call rec:

CF007 ********** 700135 Chantel Woodrow said she will call back but nothing and every time I call she is busy. Jared Naidoo will call me asap 3 months later nothing Precious Mpanza this lady made promises and gave me her email address and then after the 2nd email I sent I was put on her Spam list. ********** ********** 75 Tumiso Lebang same thing will sort it out and call me back or get a Manager to call me. NOTHING ********** ********** 68 and then called back the next day and was told the same ********** ********** 69 Phobeka Mngadi same story will sort out and call back ********** ********** 13 Leratho Maleka I called to cancel all my contracts and was told that she will escalate it to a person at the JHB head office that will sort it out. NOTHING ********** ********** 45 Today I spoke to Magdeline Reddy and she promised some manager will call me 02/10/2018 so we will see ********** ********** 4

I want my Cell C contract nr ********** 211 converted to Pay-as-you-go immediately and my fibre cancelled immediately AND I WILL NOT BE PAYING A SINGLE CENT FURTHER YOU HAVE WASTED HOURS OF MY LIFE ON THIS MATTER. If my Cell Nr is disconnected without being moving to Pay-as-you-go I WILL BE CLAIMING LOSS OF INCOME FROM CELL C AS MY NR IS BOTH OF MY BUSSINESSES ONLY CONTACT INFO AND I HAVE ALREADY SPOKEN TO MY ATTORNEY.

Let me know when this is done.