PM
Plantina M
1 reviews | Active since Dec 2020
10 Apr 2024, 18:08
Done tolerating insult of the call center agents
I really am now annoyed by cell c as they handed me over due to their wrong doings and now my credit score has a red flag. Can anyone if their superiors contact me as this is unacceptable and if not, I will have to sue them for the act of tarnishing my image.
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Cell C's replyOfficial
10 Apr 2024, 18:24Dear Plantina Mtshiselwa,
Thank you for getting in touch with Cell C.
We are sorry to hear that you had a frustrating experience. We understand how distressing it can be to receive unexpected communications from debt collectors, especially when you believe that you have fulfilled all your obligations. Please allow us to look into this matter and rectify it as soon as possible.
Please note that we have referred the matter to our team, and one of our consultants will contact you within the next 24-48 working hours.
Best regards,
Cell C | NZ
Thank you for getting in touch with Cell C.
We are sorry to hear that you had a frustrating experience. We understand how distressing it can be to receive unexpected communications from debt collectors, especially when you believe that you have fulfilled all your obligations. Please allow us to look into this matter and rectify it as soon as possible.
Please note that we have referred the matter to our team, and one of our consultants will contact you within the next 24-48 working hours.
Best regards,
Cell C | NZ
Cell C's reply10 Apr 2024, 18:24
Official
Dear Plantina Mtshiselwa,
Thank you for getting in touch with Cell C.
We are sorry to hear that you had a frustrating experience. We understand how distressing it can be to receive unexpected communications from debt collectors, especially when you believe that you have fulfilled all your obligations. Please allow us to look into this matter and rectify it as soon as possible.
Please note that we have referred the matter to our team, and one of our consultants will contact you within the next 24-48 working hours.
Best regards,
Cell C | NZ
Thank you for getting in touch with Cell C.
We are sorry to hear that you had a frustrating experience. We understand how distressing it can be to receive unexpected communications from debt collectors, especially when you believe that you have fulfilled all your obligations. Please allow us to look into this matter and rectify it as soon as possible.
Please note that we have referred the matter to our team, and one of our consultants will contact you within the next 24-48 working hours.
Best regards,
Cell C | NZ