DON'T USE CELL C's ONLINE RECHARGE

On the 30/03/2016 I bought air time on the Cell C web site for R200.00 I have been asking Cell C to please load my air time on the number or refund my R200.00 which you have ****** from me by not loading the air time.<br> <br> My case number ***) has been open now for 7 days and I have been phoning in 5 times a day to find out what is happening just to be told back office is busy with the case there's no feed back as yet. I supp**** them with the credit card transaction ID, date, time of transaction and Amout received by email from their web site after the money was deducted. After 7 days someone now ask's me to send a bank statement, which I have now done. The problem is the bank statement had to be emailed to the general email with all other complaints so who knows where the email is going to.<br> <br> DON'T USE CELL C's ONLINE RECHARGE rather log into your own bank buy airtime or data through your own bank. Cell C's back office can't even pick up the phone to contact me for more information. When the problem is greater than their IQ's can handle they just shift it one side and hope the problem will go away. WHAT YOU HAVE DONE TO ME IS ***** you took money from my credit card.