AS
Alexandria S

1 reviews | Active since Mar 2012

23 Apr 2016, 13:05

Don't fall for good data deals offered by Cell C - Fourways Issue

A few weeks ago, I posted a review of great service I got from Cell C signing up for a new TWO YEAR data contract. Turns out, even with a good signal (green, not orange or red indicator) in Fourways there is hardly any connectivity speed. Text ONLY Whatsapp messages are even delayed due to slow speed if any. All attempts connecting to Google and other sites time out and the browser just posts a note saying no connectivity. I have never been more disappointed with getting sold a DUMMY. Now they have me paying for 2 years and I don't have any service worth trying to connect through. And be sure, the lengthy contract you sign, probably states in the fine print they take no responsibility if you don't get the service you pay for. Vodacom connectivity works much better, and pity they won't buy me out of my two year contract with Cell C.

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Replies (2)
Cell C
Cell C's reply04 May 2016, 06:55
Official

We apologise for the unsatisfactory service and incovenience caused. One of our consultants will contact you and assist with this matter.

Regards

Cell C | PN

AS
Alexandria S's update28 Jun 2016, 06:01
Reviewer Update

After about 3 months I now have something which works reasonably well. The device I recieved with my data contract was faulty. It took 3 months to get a new one, but at least now I have LTE signal sometimes.