MW
M W
1 reviews | Active since Oct 2015
27 Oct 2015, 12:43
DON'T BUY CELL-C NO CUSTOMER SERVICE
I HAVE BEEN TRYING TO ACTIVATE SERVICES ON MY CELL-C SIM CARD (FAMILY AND FRIENDS) TO NO PREVAIL, 2 WEEKS DOWN THE LINE AND STILL CAN'T GET THE PROPER ASSISTANCE. CELL-C CUSTOMER SERVICE CENTER STAFF HAVE NO CLUE WHAT IS HAPPENING OR HOW TO HELP THEIR CUSTOMERS.<br> THEY PASS THE BUCK EVERY TIME BECAUSE THEY KNOW WHEN YOU CALL THEM BACK YOU NEVER GET THE SAME PERSON TO ASSIST YOU. EVEN IF YOU TAKE THEIR NAME. I POINTED THIS OUT TO ONE OF THEIR SO CALLED HELP CENTER WORKERS THAT GOES BY THE NAME OF STANLEY AND HE JUST GIGGLE. YES CELL-C, HE WHO LAUGH'S LAST LAUGH'S THE LONGEST. <br> <br> I WOULD NOT EVEN RECOMMEND CELL-C TO MY WORST ENEMY. THAT HOW PAINFUL THIS WHOLE ORDEAL HAS BEEN.<br>
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Replies (1)Cell C's replyOfficial
27 Oct 2015, 12:55Hello MJKNET,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Cell C's reply27 Oct 2015, 12:55
Official
Hello MJKNET,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
