BH
Brindley H

1 reviews | Active since Mar 2014

09 Sept 2015, 12:24

Doing whats best for the customer

I think it only fair that when some delivers an above average service we should acknowledge them for a job well done. Few weeks ago I was due an upgrade and knew very little about my options available, pricing and handsets. Anton assisted me by not asking me how much money I was willing to spend every month on a contract but rather asked me about my needs and wants linked to the contract. He the advised me on a package and handset that would benefit both me and my family - the same time he saved me quite a few rands. He was not after my money but rather after my wellbeing. All that being said I took additional data on both my packages purely because I trusted him. I can now say that even though the Cell C network may not be the greatest - I will remain a loyal client and pay my account on time because of the way I was treated. I hope his manager / Cell C Corporate are aware of the quality of staff member they have at their Tygervalley Branch - Well Done Anton!

0
Replies (1)
Cell C
Cell C's reply09 Sept 2015, 12:37
Official
Hello BVH1980,

Thanks for the compliment.

We are delighted to hear that Anton has shown you just how much we value you as our customer.

We will gladly share this compliment with Anton and his Manager.

Enjoy the rest of your day.

Regards
Cell C | PN