1 reviews | Active since Sept 2016
Doggy, *********** & Dishonest Service
<p>I've been with Cell C for the past 8 years but resently being very unhappy with their service. for the past 5 months i've been paying for stuff that i've never agreed on my package went up by 35% due to some extra activities that where included without my concern & i never used the services it took them months to finally remove them from my package. and another nightmare started yesterday when i got debited an amount that suppose to be for the old package i then called them to ask why i got charged while i was told that end of August will be for free and i will start paying the new contract package from end of September 2016, nobody seems to know whats going on with my account they all mention different amount & stories that i have to be charged others like the supervisor i spoke to last week confirmed that i dont have to pay to my suprise my account was debited last night for the same amount that i used to pay for my old package. i really regret not cancelling my contract with CELL C when it expired end of July now i live to regret it and dealing with this constant nighmare. i'm intending to cancel my contract and make sure that my family, friends & collegues does the same i refuse to deal with *********** & dishonest service provider. Disgusted & Disappointed Cell C customer - Boitumelo Molefe</p>
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
I've heard that before but it never happened will just have to wait and see.
I've heard that before but it never happened will just have to wait and see.
I got a call from Cell C, regarding my complain and they still make false promises the supervisor who called me promised to send his email in order for me to communicate with him direct whenever I have a similar problem since today I'm still waiting for the email address and I'm still getting smses from Cell C insisting that my account is behind thou the matter was resolved it seems like Cell C is not prepared to resolve this problem. I'm so sick of this
I got a call from Cell C, regarding my complain and they still make false promises the supervisor who called me promised to send his email in order for me to communicate with him direct whenever I have a similar problem since today I'm still waiting for the email address and I'm still getting smses from Cell C insisting that my account is behind thou the matter was resolved it seems like Cell C is not prepared to resolve this problem. I'm so sick of this
