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Ernest T

1 reviews | Active since Nov 2016

20 Nov 2016, 20:53

***** Get more

<p>Hi, I seem to be having a problem with Get More subscription from Cell C. I called in September to have it cancelled and they said they would then contact me to cancel it and still today they haven't called or cancelled my subscription and still they continue to charge me for something I no longer need. I called them again this past week and I was told I would be called and still hasn't happened. I called again and asked to be transferred to the cancellation department but still couldn't reach them. It's really frustrating.</p>

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Replies (3)
Cell C
Cell C's reply21 Nov 2016, 07:46
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply21 Nov 2016, 07:46
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply21 Nov 2016, 09:37
Official

Danielle has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,