DO WE NOT WORK??????

<p>Everytime cell c has to do an upgrade its an issue for me and my family</p> <p>1stly i upgraded on the 8/08/2016 and recieved my upgrade 2 weeks later, apperently the courrier tried calling me and i was not available so they returned the device and cancelled my upgrade. then i called cell c at 16.45 on monday and held on for 15 mins someone answered and dropped the call when i called back they have an IVR saying i must call back during office hours.Yesterday i called THEY SAID SOMEONE WOULD CALL ME at 09.50 i get a miss call from Cell C and a sms to follow ststing the sim swop has been cancelled due to unavailablity! does cell c not understand we do not sit on our phones 24/7 how about trying to call back at a later stage.can someone send cell c agents for customer service training!!!!!!!!! you can come and take your upgrade back i had enough with your company</p>