LP
Lindie P

1 reviews | Active since Jul 2018

25 Jan 2023, 14:13

Do take out a contract on CellC business. Worst business partners ever!!!

Never become a cell c business client. The worst customer service ever. A year back a agent blocked me on whatsapp due to a mistake on her side, now again Im being ignored by a agent after more than a week has been wasted on a data package. At first I was told a migration will cost me just shy of R900. After battling to get the information for more than a week and finally getting everything submitted. Im told a migration is not possible and that it will cost me just shy of R1600 for 120gb. Almost double. I even asked for recurring top-up no response. I indicated to the agent how urgent it is for me to upgrade and that my company is losing money due to adverti*****t champaignesthat is running. Also with no response. I have requested a manager to call me to resolve this issue and no response. He goes online and just dont read my messages. So cellc doesnt value me as a client and my business packages is over R6000 per month. I even told the agent that Im going to take my business else where and he doesnt care. Dont ever think that CellC will resolve a issue for you. They will not. They just want your money. The worst business partners ever

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Replies (1)
Cell C
Cell C's reply25 Jan 2023, 14:36
Official
Good day Lindie Du preez

Thank you for reaching out to us.

We will refer the matter to our Team, who will contact you and assist.

Regards
NH