DO NOT USE CELL C FIBRE TO THE HOME!!!!!! POOR SERVICE !!!!! NO SERVICE !!!!!!

I had a fibre acc with Greencom. They were dismal. The accounts were then take over by CELL C Fibre to the home. The service is even WORSE!!!.

For months I have been trying to access my account. No luck. Only to find out we DO NOT EXIST on the system. Account nr given to me in Feb has suddenly changed to another. That account has the correct name but incorrect address, incorrect ID or contact details and I have had no fibre for more than 2 Weeks and the account is up to date.

When you call you get to a call centre. The BACK OFFICE is dealing with it and they have a back log...... No way you can speak to anybody. The poor agent just escalates the query.

On Saturday the "Team Leader" eventually called and promised that all details have been updated and all will be good on Monday 17 Sept. So I called to check..... NOTHING HAS BEEN DONE AND I STILL DO NOT HAVE AN INTERNET CONNECTION!!!!!!!!!!!!!!

Are you going to credit my account for the service I have not had?

I WILL BE THERE TODAY AND ***HELP ME....... I will probably be locked up cause I will protest outside the offices of CELL C in Waterfall with a placard.... Telling everybody i know how bad your service is #saynotocellc #poorservice