JS
Jon S

1 reviews | Active since Jan 2018

21 Feb 2018, 12:15

Do not use C Surance....

My phone has been in the repair process with Csurance since November last year.

Emails, phone calls, hours and hours spent in call centre queues without a result. Even an irate visit to a manager at my local store has failed. Shocking, I will move my personal services away from Cell C asap after this.

[Ticket ID: 931344] Fwd: WPCA***5882

0
Replies (1)
Cell C
Cell C's reply21 Feb 2018, 12:41
Official

Thank you for notifying us of the above.

Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behaviour rectified.

We want all our customers to be given proper service.

Regards
Cell C | PN

Best regards,