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Stacey U

1 reviews | Active since Mar 2017

17 Dec 2019, 16:59

Do not trust their sales team, they will tell you whatever you want to hear just to trap you.

To bad there i cant score a zero. During the sales pitch, they will promise you the moon and the stars but when it comes down to delivering on those promises, they are worse than our government. When I enquired UPFRONT about fees applicable to move my fibre from one house to another I was told R800 but now when I actually request the move I'm told its R1800. An entire R1000 more, more than double which was I told! When I try and explain this, your *********** staff only knows how to respond using stupid standard responses not listening to what your clients have to say or taking the slightest bit of initiative to investigate further. Well I'm done! Cell C you can fetch your router and cancel my contract. I cannot do business with a such lying, *********** and ********* company.

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Replies (1)
Cell C
Cell C's reply18 Dec 2019, 08:09
Official
Good Morning Stacey 

Thank you for making contact with Cell C.

We have received your query regarding moving your Fibre Line. We would like to apologise for the service you have experienced. One of our consultants will contact you to assist.

^NZ