HM
Helene M

1 reviews | Active since Dec 2015

31 Dec 2015, 19:12

DO NOT TRUST OR BELIEVE THEM....

On 24 Aug 2015 I paid R1300 to Cell C for data, which I never received. Since then and untold ph calls, emails and text messages I had only two responses. One requesting proof of payment with my banking details and the second informing me that my complaint has been lodged and escalated. Case No. ***.. Wow i got a case no!!<br> Four months down the line I am still waiting. <br> I would like to warn the public to please do not deal with service providers that take your money and neglect to provide the service promiseD. There are other suppliers far more reliable out there. More important than price is SERVICE.<br> Please do not make the same mistake ??

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Replies (1)
Cell C
Cell C's reply02 Jan 2016, 07:16
Official
Hello Chisamba,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN