JT
John T
1 reviews | Active since Mar 2009
30 Sept 2022, 12:23
DO NOT TRUST CELL C. THEY REFUSE TO BLOCK A ****** PHONE NUMBER.
I bought a cell phone from these people for my housekeeper. She was ****** three days ago and her 'phone was taken. I immediately called Cell C customer care to blacklist the number after 7 phone calls I was told they got a pop up window saying they could not block it.
I spoke to Palesa and the supervisor called Amanda. I was promised I would get an sms giving me a reference number. Needless to say after another 5 phone calls to them I never got this number. Theyt simply don't care.
Makes one wonder if they are not protecting these cell phone ********* by allowing the ****** phone's number to go unblocked. What's the use?
Fortunately I had the phone insured but the insurance company want this blacklist number.
So where to from here? All ********* drinking from the same trough it would appear?
DISGUSTING.
Helpful (0)
Replies (6)0
Replies (6)JT
John T's updateReviewer Update
30 Sept 2022, 17:14No it is certainly not. Why don't you speak to Amanda and find out why she never sent me a reference number via sms. After all she promised 4 times to do so and again this morning yet another of your "operatives" also did so.
The number I have asked to be blacklisted 11 times so far is
The number I have asked to be blacklisted 11 times so far is
***
It's not ****** rocket science is it?
Send me the blacklist number. How many times do I have to ask for it before you wake up?
It's not ****** rocket science is it?
Send me the blacklist number. How many times do I have to ask for it before you wake up?
JT
John T's update30 Sept 2022, 17:14
Reviewer Update
No it is certainly not. Why don't you speak to Amanda and find out why she never sent me a reference number via sms. After all she promised 4 times to do so and again this morning yet another of your "operatives" also did so.
The number I have asked to be blacklisted 11 times so far is
The number I have asked to be blacklisted 11 times so far is
***
It's not ****** rocket science is it?
Send me the blacklist number. How many times do I have to ask for it before you wake up?
It's not ****** rocket science is it?
Send me the blacklist number. How many times do I have to ask for it before you wake up?
JT
John T's updateReviewer Update
30 Sept 2022, 18:53thank you. I need that blacklist ref as the insurance will not pay out until they have it. The police report has been done it's only you people now stalling the process. Why?
JT
John T's update30 Sept 2022, 18:53
Reviewer Update
thank you. I need that blacklist ref as the insurance will not pay out until they have it. The police report has been done it's only you people now stalling the process. Why?
JT
John T's updateReviewer Update
30 Sept 2022, 20:59I certainly hope so I have been waiting three days now for something that should take minutes
to resolve. I have to resort to hellopeter to get a response.
I NEED THAT BLACKLIST NUMBER FOR THE PHONE THAT WAS ******. IT'S NOT BRAIN SURGERY YOU KNOW.
to resolve. I have to resort to hellopeter to get a response.
I NEED THAT BLACKLIST NUMBER FOR THE PHONE THAT WAS ******. IT'S NOT BRAIN SURGERY YOU KNOW.
JT
John T's update30 Sept 2022, 20:59
Reviewer Update
I certainly hope so I have been waiting three days now for something that should take minutes
to resolve. I have to resort to hellopeter to get a response.
I NEED THAT BLACKLIST NUMBER FOR THE PHONE THAT WAS ******. IT'S NOT BRAIN SURGERY YOU KNOW.
to resolve. I have to resort to hellopeter to get a response.
I NEED THAT BLACKLIST NUMBER FOR THE PHONE THAT WAS ******. IT'S NOT BRAIN SURGERY YOU KNOW.
JT
John T's updateReviewer Update
01 Oct 2022, 18:36Yes thank you I finally got the sms.
Much appreciated. Now I have a question for you as nobody called me. When I buy a new phone cash how do I continue to get my monthly benefits from you and keep the same number? The lady in question wishes this.
Thank you Please reply here or get somebody to call me as promised.
I have been a LOYAL Cell C customer for 25 years by the way!!
Does it matter?
Much appreciated. Now I have a question for you as nobody called me. When I buy a new phone cash how do I continue to get my monthly benefits from you and keep the same number? The lady in question wishes this.
Thank you Please reply here or get somebody to call me as promised.
I have been a LOYAL Cell C customer for 25 years by the way!!
Does it matter?
JT
John T's update01 Oct 2022, 18:36
Reviewer Update
Yes thank you I finally got the sms.
Much appreciated. Now I have a question for you as nobody called me. When I buy a new phone cash how do I continue to get my monthly benefits from you and keep the same number? The lady in question wishes this.
Thank you Please reply here or get somebody to call me as promised.
I have been a LOYAL Cell C customer for 25 years by the way!!
Does it matter?
Much appreciated. Now I have a question for you as nobody called me. When I buy a new phone cash how do I continue to get my monthly benefits from you and keep the same number? The lady in question wishes this.
Thank you Please reply here or get somebody to call me as promised.
I have been a LOYAL Cell C customer for 25 years by the way!!
Does it matter?
JT
John T's updateReviewer Update
04 Oct 2022, 09:20Yes I can what? Not much detail here is there and of course nobody bothered calling me.
You have a very long way to go before you improve your customer service, a very long way.
You have a very long way to go before you improve your customer service, a very long way.
JT
John T's update04 Oct 2022, 09:20
Reviewer Update
Yes I can what? Not much detail here is there and of course nobody bothered calling me.
You have a very long way to go before you improve your customer service, a very long way.
You have a very long way to go before you improve your customer service, a very long way.
JT
John T's updateReviewer Update
05 Oct 2022, 12:12i am trying to do a sim swap now. I was told this morning I had to go to durban to find a cell c shop (R1200 petrol) which is insane. Mind you it was the idiots at pep cell that told me this as they do not sell un ricad sim cards.
as I am not prepared to spend R1200 for petrol how do I get a new card with my old number?
You have no shops here anymore in Kokstad nor do you have any on the south coast. Are you going bankrupt?
as I am not prepared to spend R1200 for petrol how do I get a new card with my old number?
You have no shops here anymore in Kokstad nor do you have any on the south coast. Are you going bankrupt?
JT
John T's update05 Oct 2022, 12:12
Reviewer Update
i am trying to do a sim swap now. I was told this morning I had to go to durban to find a cell c shop (R1200 petrol) which is insane. Mind you it was the idiots at pep cell that told me this as they do not sell un ricad sim cards.
as I am not prepared to spend R1200 for petrol how do I get a new card with my old number?
You have no shops here anymore in Kokstad nor do you have any on the south coast. Are you going bankrupt?
as I am not prepared to spend R1200 for petrol how do I get a new card with my old number?
You have no shops here anymore in Kokstad nor do you have any on the south coast. Are you going bankrupt?