DO NOT SIGN UP FOR CELL C

We had CellC Fibre for a number of years with no issues. We then started experiencing very bad ping where the ping to local servers went from 3-5ms up to 40ms. We tried for months to get it resolved even going as far as paying extra for a static IP in order to resolve this problem but had no luck. Cell C eventually say that the 40ms ping was within acceptable limits and they would not send out a technician to test the physical line and we told them that we would be cancelling everything. This was in January but we are still being billed for the Static IP. We have reached out to them and they have assured us they would cancel the Static IP but they have not. We have no choice now but to report this to ICASA as they clearly do not care that they are ******ing from previous clients