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Timothy E

1 reviews | Active since Aug 2012

18 Mar 2016, 08:10

Do not get Cell C wifi!!!

I have a contract with cell c for several years now, being the amount of prepaid data i buy getting expensive I decided to get a Wifi data package 30gig from the cell c store. although it was pre approved and would have taken me 10 mins to be in and out i took around an hour signing up this deal and asked every possible question i could think of regarding the deal. Firstly it was said and says on the box that the speed runs up to 150mbps, I have will consider myself lucky if I get up to 1mbps, it runs on extremely low speeds and is the same price as competitors that are running at a minimum of 25mbps when we had it tested. What a waste of my time and I am now stuck in a two year contract of slow outdated internet speeds. If you are looking for internet rather test it out first before signing up because you don't want to sign up and then realise you signed up with a ****py network provider. For now I suggest stay clear of Cell C until they up their game.

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Replies (1)
Cell C
Cell C's reply18 Mar 2016, 08:33
Official
Hello VANSON,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN