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Palesa M

1 reviews | Active since Dec 2012

22 Sept 2015, 19:26

DO not deduct my account again

I called Cell C to change my account to Top-Up they accepted. They told me someone would call me back no one did. <br> <br> So 5 agent called me to pay my account, i told them i would as soon as my issue has been sorted out. <br> <br> The last agent decided to close my services. Ok fine then cancel my whole account since im not getting the services im paying for. <br> <br> Please do not deduct my account. I have had it with cell c , i dont know y you call us and offer us services when you do not want comply with our requests. <br> <br> Im happier with MTN thanks. <br>

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Replies (1)
Cell C
Cell C's reply23 Sept 2015, 07:33
Official
Hello LisaNkops ,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN