nA
nasiha A

1 reviews | Active since Jun 2017

01 Jun 2017, 13:00

Disusting pathethiuc service

<p>Absolutely disgusting to call cell 15 times just to be told they will call back to do a validation of which they are not, The worst dealer in south africa</p>

0
Replies (3)
Cell C
Cell C's reply01 Jun 2017, 13:27
Official

Thank you for notifying us of the above.

Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behaviour rectified. In the interim, we have requested one of our consultants to assist.

We want all our customers to be given proper service.

Regards
Cell C | PN

nA
nasiha A's update01 Jun 2017, 13:50
Reviewer Update

thanks for the response and for sorting it out. it would be good in future if there was some sort of customer service at call centre level before it gets to this point.

Cell C
Cell C's reply01 Jun 2017, 15:12
Official

Thank you for providing us with feedback, we are glad that you have been assisted.

Have a lovely day further.

Regards
Cell C | PN