Dissatisfied with Cell C service

I have written 2 hello Peter complains but still my case hasn't been resolved, maybe this time around my case will be resolved . I requested for a network unblock on the 1st of March 2021 up to date my request hasn't been resolved. The R150 required for the network was deducted. It's clear that you don't own your word and your offer services that you cannot do. May l kindly have my R150 credited back because am tired of complaining and nothing being done.