GM
Ganief M
1 reviews | Active since Feb 2022
13 Nov 2023, 15:50
Dissatisfied client , services suspended
Cell c has just suspended my service for no reason. On the 30 October 2023 i made payment. Today cell c just suspended my service. A couple of months ago they did the very same thing , explaining i was i arrears with R52.Monthly i check my cell c app to check the installment to be paid.This company are one of the worst service providers.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
13 Nov 2023, 16:03Dear Ganief Miller
Thank you for getting in touch. We apologize for the unpleasant experience and the inconvenience caused.
We have referred your query for assistance with opening your line. Our Team will contact you within 24-48 working hours.
Regards
Cell C | TG
Thank you for getting in touch. We apologize for the unpleasant experience and the inconvenience caused.
We have referred your query for assistance with opening your line. Our Team will contact you within 24-48 working hours.
Regards
Cell C | TG
Best regards,
Cell C's reply13 Nov 2023, 16:03
Official
Dear Ganief Miller
Thank you for getting in touch. We apologize for the unpleasant experience and the inconvenience caused.
We have referred your query for assistance with opening your line. Our Team will contact you within 24-48 working hours.
Regards
Cell C | TG
Thank you for getting in touch. We apologize for the unpleasant experience and the inconvenience caused.
We have referred your query for assistance with opening your line. Our Team will contact you within 24-48 working hours.
Regards
Cell C | TG
Best regards,
GM
Ganief M's updateReviewer Update
13 Nov 2023, 17:49Thank you but why is this continuing to happen.It is really frustrated.I was in the middle of a important call when it happen and lost about R3200 because of that. Please ensure that we have transparency with ghis account
GM
Ganief M's update13 Nov 2023, 17:49
Reviewer Update
Thank you but why is this continuing to happen.It is really frustrated.I was in the middle of a important call when it happen and lost about R3200 because of that. Please ensure that we have transparency with ghis account
Cell C's replyOfficial
13 Nov 2023, 18:03We sincerely apologize for the issue you've faced, your service have been resumed and our support team has updated the system.
Regards,
Cell C | SR
Regards,
Cell C | SR
Best regards,
Cell C's reply13 Nov 2023, 18:03
Official
We sincerely apologize for the issue you've faced, your service have been resumed and our support team has updated the system.
Regards,
Cell C | SR
Regards,
Cell C | SR
Best regards,
Cell C's replyOfficial
14 Nov 2023, 15:42Dear Ganief Miller
Thank you for taking our call. Would you mind taking a moment to leave us a review, based on the service that you received from our Social Team, on a scale of 1 to 5 stars? Your feedback helps us improve our business and provide better service to customers like you.
Thank you in advance!
Regards,
Cell C|TM
Thank you for taking our call. Would you mind taking a moment to leave us a review, based on the service that you received from our Social Team, on a scale of 1 to 5 stars? Your feedback helps us improve our business and provide better service to customers like you.
Thank you in advance!
Regards,
Cell C|TM
Best regards,
Cell C's reply14 Nov 2023, 15:42
Official
Dear Ganief Miller
Thank you for taking our call. Would you mind taking a moment to leave us a review, based on the service that you received from our Social Team, on a scale of 1 to 5 stars? Your feedback helps us improve our business and provide better service to customers like you.
Thank you in advance!
Regards,
Cell C|TM
Thank you for taking our call. Would you mind taking a moment to leave us a review, based on the service that you received from our Social Team, on a scale of 1 to 5 stars? Your feedback helps us improve our business and provide better service to customers like you.
Thank you in advance!
Regards,
Cell C|TM
Best regards,