Dissatisfied/ Angry/Annoyed/ P*ss*d/Tired/Disappointed with this f**k**g bad services that I have had to endure all this time...

I have left a review here before for the same reason as now. To start I'm going to tell you how since I got my very first Contract deal with Cell C I was happy and impressed until I lost my Job that when things went south. My contract payment plan was debit order but when I lost my job I had to close my bank account my fiance continued to pay the Cell C bill via EFT. So you know when your payment plan is set for debit order when they can't take the money you receive a Penalty Fee that happened to me after so many calls and emails trying to get rid of that debit order set up because the bank account was closed. Eventually after 5 or 6 months someone who was awake during the call told me they can not cancel the debit order but I can change the date so that when my fiance pay before the date it would block the debit order. So I did change the date... For almost 2 years we never had that problem again until last year June the problem reappeared my account is in R 1000 something error and they keep calling me to ask when will we pay that outstanding amount and when I explain that the problem does come from them they always say we look at at or they just hang up the phone. It's been 5 months now last month the penalty fee and debit order disappeared again but my phone is still block and that amount is still on my invoice. I'm so tired why did they active the debit order again in the first place and that without my knowledge. And they expect me to pay that money. If only Cell C had people working there that knows what they are doing but no people who actually knows are homeless and jobless those who has no idea what they are doing have homes and jobs and then we people have to suffer under there lazy minds. I'm really angry my apologizes.

I just hope that they would fix the problem that obviously comes from there end as soon as possible. I mean if had the ability to change things on there systems I would say yes blame me and charge me the cost for my mistake. But the only thing I can do is call them and explain my problem and hope that someone is clever enough to fix the problem. But I can not even call them on the Customer Care number or any other number of them they blocked my phone to a point where I can not even contact them to fix the problem I have to wait for them to phone... Oh and please if Cell C do decide to call me after reading this review make damn sure the one on your side of the call can give me answers and not questions any more question a swear I will explode. I don't owe Cell C anything that debit order date was changed and then deactivated no one that have contacted me so far can explain why it was re-activated. The outstanding money is the amount that built up from the penalty fees I was charged from a bank account that has not existed for almost 4 years now . I can't change the debit order dates myself without the help for a Cell C consultant and I would be really stupid to want to re-active the debit order if I know that account has been closed for long time. Like I said if someone decides to call because of my review you better make damn sure your calling to apologize and to say and prove that the problem has been fixed and also don't call if that is not the case because all of what i said here have told more than 100's of different consultants on the phone over and over and I will not explain it again. Call me but make sure the problem is fix that my phone is unblocked that you Cell C pay for your own mistakes and that I receive and apology.. Good day