VK
Venecia K
1 reviews | Active since Sept 2021
14 Jul 2023, 13:10
Dissatisfied
I had a call from Cell a few weeks ago saying I qualify for a new line . Mind you I have 5 contracts with Cell c, and I've 15 years with them . The agent said his gonna come back to me he first need to check with Vetting department. My credit score has nothing to do with they phoning me saying I qualify. Why say qualify and just proceed. My phones are all up to date I've never defaulted . I thought you have a service agreement with a service provider and not a credit agreement . Is that not the law of South Africa for the service providers. I have no issue but don't phone me and waste your agents time .
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Replies (2)VK
Venecia K's updateReviewer Update
14 Jul 2023, 14:16I did not make an application please read my message properly. I said an agent phoned me to say I qualify ...no amount saying or nothing he wanted to proceed and said about credit check . But like I said a service provider you have a service agreement not a credit agreement. I did not phone cell c they phones me .
VK
Venecia K's update14 Jul 2023, 14:16
Reviewer Update
I did not make an application please read my message properly. I said an agent phoned me to say I qualify ...no amount saying or nothing he wanted to proceed and said about credit check . But like I said a service provider you have a service agreement not a credit agreement. I did not phone cell c they phones me .
VK
Venecia K's updateReviewer Update
14 Jul 2023, 14:46It is not according to the South African law. Not with the service providers . Read the law . Please I think the consumer has more rights than the companies. I'm a part time students for law also and I deal with these things in my lectures.. but it all good . True what people say about Cell C . This is my last 2 years .Have a good day
VK
Venecia K's update14 Jul 2023, 14:46
Reviewer Update
It is not according to the South African law. Not with the service providers . Read the law . Please I think the consumer has more rights than the companies. I'm a part time students for law also and I deal with these things in my lectures.. but it all good . True what people say about Cell C . This is my last 2 years .Have a good day