1 reviews | Active since Jun 2021
DISSAPOINTING SERVICE FROM CELL C
Hi, words can not describe how frustrated and disappointed I am with cellc. I had an issue with them, logged I dont even know how many mails I sent, and finally got a call from the head office on 14 June. I sent them POP's, statement and everything they need. I was assured that the issue would be resolved and the payment would be allocated properly to my account. I received my statement today and the May payment is still not allocated. Not to mention that my account was debbited on 1 June, when I owe cellc nothing! I am really very disappointed that this is the type of service that I am getting from cellc. I wouldnt recommend you to anyone, and I am intending on cancelling my contract, as month after month since March now I have had issues, and I have been more then accommodating and giving you guys a chance to sort this out. I hope you realise that you are losing what was a very loyal Cell c customer. I am truely very disappointed. :(
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Best regards,
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Best regards,
