BS
Bradley S
1 reviews | Active since Oct 2012
13 May 2015, 13:47
DISSAPOINTING SERVICE DELIVERY
I renewed my contract with Cell C last week and was promised my new devices on Monday. On Tuesday 12/05/2015 only 1 device was delivered. No communication was received from CELL C. I contacted them on 084 145 (Wednesday 13/05/2015) and the girl that answered dropped the call. I phoned again and was told by a second person that they still need to release the order. No explanation could be given. I am so disappointed in CELL C
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Replies (1)Cell C's replyOfficial
13 May 2015, 14:05Hello bradleymailbox,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply13 May 2015, 14:05
Official
Hello bradleymailbox,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
