MR
Marco R

1 reviews | Active since Nov 2015

01 Aug 2017, 09:38

DISSAPOINTING

<p>Thanks Cell C, you never fail to dissapoint. Everything we pay for is already so expensive, i pay for a decent mobile device which is supposed to always have 4G connectivity available to the customer but i hardly have 4G availbale. I'm in Midrand, one of the busiest places in Gauteng... I never had these problems with Telkom. Please tell me why is it so hard to open an app from your cell which requires a stable internet connection.</p>

0
Replies (3)
Cell C
Cell C's reply01 Aug 2017, 10:47
Official

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply01 Aug 2017, 15:50
Official

Please be advised that Theodorah could not get hold of you on your contact number and in order to process your request she has to verify your details telephonically for security purposes.

Kindly respond to her email with a suitable time to contact you or with your alternative contact number.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply04 Aug 2017, 10:39
Official

Good morning Marco

Theodorah could not get hold of you on your contact number today and has not received any response regarding the previous emails she sent you.

Regards

Cell C | PN

Best regards,