LJ
Landi J

1 reviews | Active since Oct 2014

10 Jun 2016, 05:39

DISSAPOINTED WITH SERVICE

<p>I am very Disapointed with Cell C once again! First few years ago i had complaint against them for their bad service and seems to m that it is back. I app**** for a second line on my contract, router which i thought was a vey good deal. They assured me because i never miss a payment it was a done deal. when i phoned and emailed all the documentation ( which i had to phone a few times before getting a response, everytime they said they will phone back which they didnt) I have been with Cell c for years, i use to have two lines and now they refuse to give me a second line. They make me out as if i'm not going to pay. They can check my records, i am a frequent payer. I am upset for the fact that first they said yes and then changed thier minds, that is not on!</p>

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Replies (1)
Cell C
Cell C's reply10 Jun 2016, 05:49
Official

We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.

Regards

Cell C | PN