Dissapointed , distraught and helpless C Cell client , now begging you ..

I took out a 2 year contract with Cell C which ended in February 2020. I received both a call from Hemmingways branch and also an e mail informing me that I am due for an upgrade and I should come in store . I informed the gentleman over the phone that I have no intention of upgrading the contract . I even wrote an e mail saying , please do not renew my contract after February 2020. Subsequent to that the debit order continued to deduct from February till this month , two days ago , on the 15th . Why on earth would I pay R549 per month for 1 GB data and 600 mins per month without any handset . I have sang the same tune over and over when I speak to your consultants and they also agree its not worth it , but besides them understansing that theres is no value in this package , it has not since been cancelled . Since the contact ended in February , you continued to deduct R549 every month for the above mentioned amount of data and no of minutes of voice mins . This is a total ******* . I requested that the number be changed to a normal pre paid number with no contract oblgigation and you failed to do so . If you care to check you might notice that the 1 GB data and 60 voice minutes have not been used since the contract expired as I was under the premises that its cancelled. And I continued to call and visit your branches to no success up until I came here as a last resort maybe my plea can be heard . Anyone nowadays buy a pre paid date of 1 GB and 60 voice minutes in any network for R549 . The answer is no . And I am one of those who has on numerous occasions indicated that I have opted for a package with unlimited data and it would be very unwise of me to pay such an exorbitant amount for a meagre data bundles. Kindly cancel this contract , I have even moved away from being angry as I have projected my anger towards your consultant , I have projected my disappointment , I have projected my helplessness to your consultant . I guess I am now at a point of begging you , honestly begging you Cell C to do the right thing and cancel this contract . You have deducted 5 additional premiums since I requested and informed you that I do not want to renew. I don't even have a hand set for this amount . I could easily get a contract for the same amount of R549 with a modern handset and I don't. All I get is data which I haven't been using for the past 5 months . I am begging you , please stop it and do the right thing .. As for me , I am one of those customers you have unfortunately lost ... Release our relationship in peace and cancel the contract and refund me .