Dissapointed and disgusted - can't wait to cancel my ALL my contracts

I need this message to come across to the EXCO division of Cell C. I am in the process of cancelling each and everyone of my contracts. I make sure on a monthly basis that my debit order is ready for Cell C and that they never have to spend a second to follow up on me for money owed BUT unfortunately I can't say the same for the staff you have working in your call centre. Your staff is blatantly RUDE, inconsiderate and do not understand your product at all. The reason for me cancelling is not because of the cellphone reception (I actually have no issue with that) its because of your staff I need to deal with ALL the time.

I called today to confirm that my first contract I cancelled is migrated to prepaid and in the retentions department I had your staff laugh and be so loud that I couldn't hear the lady on the phone and when I asked her to get the guy to shut up the all laughed at me on the phone. Pathetic is the only word I have - so now I have 4 more contract I need to cancel and I CAN'T wait for the time to come to cancel them.

My advise to EVERYONE out there - DO NOT TAKE A CONTRACT with Cell C.