1 reviews | Active since Feb 2016
Dissapointed
<p>So this is the second time im posting, obviously very unhappy, cellc social media team has attempted to call me but i have requested a call back either after 5 or before 9 in the morning but i still received it after 9, I then forgot to mention that they advised me that they would be deducting 3 payments from my account this month which comes up to R2000 can you imagine. But the funny part is that i had money in my account last month but no debit, instead they turn my services on after i have called to ask if payment was received, i was told yes and was sent an sms notification stating that payment has been received only to find a few days after my services was cut once again and now they want to deduct all 3 payments which i think is crazy, ever since i had this conyract with cellc it has been nothing but a headache and i cant get anything resloved, I cant believe this is how your customers is being treated. If something dont happen fast i will take this further much further, so i trust this issue will be delt with and sorted out asap.</p>
Thank you for notifying us.
It is disappointing to learn the above and we will ensure that this matter is sorted. We want all our customers to be given proper service. Apologies for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for notifying us.
It is disappointing to learn the above and we will ensure that this matter is sorted. We want all our customers to be given proper service. Apologies for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Derrick has attended to this matter and advised you on a way forward.
Regards
Cell C | PN
Best regards,
Derrick has attended to this matter and advised you on a way forward.
Regards
Cell C | PN
Best regards,
