dissapointed
<p>im now sick and tired of placing hello peters complaints to be assisted.. seriously is this the only time that u actually value ur customers.. my husband have a cell c contract wish was approved on the 7/11/2016.. ever since he have tbe contract we have ao many problems..have to call in every damn month.. i called on the 16/12/2016 and then again i had to call on the 30/12/2016.. i spoke to Zodwa who advised that she a team leader.. i asked her to debit the instalment that saturday (31/12).. as the debit apperently bounched back..i draw a statement and it was never taken.. Today he received another SMS saying the account is still in arrears.. I want u to take the instalment and close this damn account, this is causing us more headache then anything else.. if u do not close this account, i will take this further and i dont care if thia is a new account.. Cell c is *********** and treat the customers like *******..In 2 months we had so much problems and had to call Cell c more then 3 times.. I WANT THIS ACCOUNT TO BE CLOSED OR I WILL TAKE THIS FURTHER. </p>
We will ensure that this matter is sorted. Apologies for the inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | DA
Best regards,
We will ensure that this matter is sorted. Apologies for the inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | DA
Best regards,
Skhumbuzo confirmed that he has contacted you and the matter has been resolved.
Regards
Cell C | DA
Best regards,
Skhumbuzo confirmed that he has contacted you and the matter has been resolved.
Regards
Cell C | DA
Best regards,
