lL
landi L

1 reviews | Active since Jul 2011

11 Dec 2019, 06:47

Disrespectful Cell C staff

The security guard (Mboniseni Ntshaube)that constantly harasses me when l come to the head office in Buccleuch is disrespectful at the gate. He will waste my time and keep me at the boom gate. He swore at me and walked away and helped another vehicle entering the premises. He talks to me in a manner that is not appropriate and he says he is the commander and this is not the first incident this morning. I really feel I should start by porting my number back to my previous network. I know it’s not much that Cell C will be loosing but I will rather spend my cents where I will be appreciated.

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Replies (1)
Cell C
Cell C's reply11 Dec 2019, 09:22
Official
Hi Landi

We would like to sincerely apologize on behalf of Cell C. 

We have escalated the matter accordingly and our internal processes will be effected. We can assure you that this is not a norm at Cell C and will ensure this never happens again.

^MM