Disregard of Contractual Agreements

<p>On the 31st December, 2015, I entered into two agreements with CellC, totaling R95 p.m. Since December, 2016, CellC have been debiting my banking account with arbitrary amounts varying from R121,50 up to R131,51. They have even gone as far as to upgrade my agreement without my consent. I have contacted their customer service on a number of occasions, asking them to explain and rectify those charges and go back to my original agreements, but, in spite of acknowledging their mistakes, nothing has materialized so far.</p> <p>I expect CellC to honor their commitments.</p>