MM
Mapyanya M

1 reviews | Active since Jul 2015

26 Aug 2015, 14:27

DISREGARD FOR YOUR CUSTOMERS

Patrick has badly handled my complaint and its resolution. We agreed to cancel the contract. Cell c actually cancelled the DATA stick instead of cancelling the Tablet.<br> <br> Patrick promised me that Cell c shall refund me R180.00 x 3 Months within 24 Hours. I wonder how long is 24 Hours.<br> <br> Your upgrade department called me to upgrade my current phone. I requested that one of their senior personnel should call me before I can agree to the deal, on Friday. Still waiting and doubt if they shall call me.

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Replies (1)
Cell C
Cell C's reply26 Aug 2015, 14:33
Official
Hello Mapyanya62,

Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | DA